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The Untold Handbook

This Handbook is the single source of truth for everything about Untold. Its goal is to give our team members, clients, partners, and friends a transparent view of our entire business.

We hope you enjoy reading it as much as we've enjoyed creating it!

The Untold Handbook

Introductions to Untold

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  • Consultative Method

    Consulting us on any project has no strings attached. Let's chat.
  • Scope, Timeline, & Budget

    Don't fear the Iron Triangle.

Discovery Process

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  • Uncovering Expectations

    Let's get clarity on communication, Agile, iterative development, and even payment terms.
  • Tools & Process Setup

    Working with in the same tools as our clients and partners is a no brainer.

Design Phase Support

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  • Working with External Design Teams

    We aren't designers, but we love active co-creation.
  • Blended Sprints

    We're not afraid of blending design and development sprints. Try us.
  • Accessibility & Usability Testing

    All audiences deserve to enjoy the software we build.
  • Design Systems

    Pixel-perfect, on-brand experiences are possible. We promise.

Development Process

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  • Quality Code Philosophy

    Quality code starts with quality software engineers.
  • Agile at Kickoff

    Let's get our Agile agreements sorted out early.
  • Integrations

    Bring us your nastiest integrations.
  • API Development

    Untold's API proficiency makes the impossible possible.
  • Migrations

    Migrations can be tricky, but Untold is up for any challenge.
  • Code Review

    A thorough code review process ensures everyone's involved.
  • Package Managers

    Managing the distribution of mobile code based on platform.
  • Mobile Continuous Integration

    Regular code integration for team-based mobile builds.
  • Optimizing For First-Party Code

    Mitigate the risk of third-party dependencies on a codebase.
  • Training Documentation

    Documentation empowers our clients be self-sufficient.

Deploy & Launch Process

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  • Web App Deployment

    Launch apps in their optimal environment.
  • iOS App Deployment

    Launch apps via the App Store or enterprise distribution.
  • Android App Deployment

    Launch apps via the Google Play Store or enterprise distribution.

Iterative Development

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  • Application Support

    Untold doesn't abandon software after it launches. Ever.
  • The Next Phase of Agile

    Agile complements iterative development at Untold.
  • Minor Bug Fixes

    Bugs happen. We fix them. It's really just that easy.
  • New Feature Sets

    Development often uncovers opportunities for new features.
  • Planning for the Software Lifecycle

    Untold helps people plan for software's entire lifespan.

Partnership Moving Forward

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  • How Untold Helps You

    Helping our partners is at the core of Untold's business. Let us help.
  • How You Help Untold

    We value our advocates, and appreciate all the help we're given.

A Look Inside the Untold Team

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  • Why We Exist

    Like our approach, why we're here is straightforward and simple.
  • How We Came to Be

    A brief, post-Pleistocene history of how Untold was formed.
  • What We Stand for

    The principles behind Untold are simple. Check 'em out.
  • Who We Are

    Our team is built on character first. Carbohydrates second.
  • When You Should Call Us

    We'd love to hear from you. All of you. Drop us a line already.
  • Our Tech Stack

    Evolution is the key to any great technology company, and Untold is no different.

Do you have suggestions (or heaps of praise!) for our Handbook? Please reach out today and tell us what you're thinking.

The handbook is a living document. Bear with us as it grows and changes.

Kevin McConnaughay
Kevin McConnaughay
Please reach out to consult the Untold team today.
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