In partnership with a global telecommunications leader in the Fortune Global 500, the Untold team led the technical, architectural, and production wings of a development project. The tool needed to be available for employees on the web and in native iOS and Android apps, acting as an immersive communications platform for an enterprise clientele with a wide-ranging set of needs. Untold engineers were at the heart of the technical effort.
When Untold arrived, the project was suffering from constant regressions and a lack of clarity on goals and timelines. Untold implemented a development and project management process to track issues from concept to production along a careful, clean process. Miscommunication, bugs, and regressions were quickly caught in the sieve of QA, code review, and the redundancy of eyes at each stage. Untold organized the backlog in Jira centered around hard versions, point-based estimates for all issues, and started actively committing the entire team (both internal and Untold engineers) to work in sprints. Over time, this gave all stakeholders an accurate velocity to track releases against, making it clear which benchmarks were feasible for rollout at semi-annual major events.
Additionally, Untold constructed a continuous integration (CI) pipeline for automatically running tests, building and distributing the application, and even simulating a given pull request’s build on a web-based iOS simulator for easy quality assurance with direct links out from GitHub. For every pull request, the teams also enforced two stage-gates before acceptance: a full code review plus thorough manual quality assurance (QA) testing.
New Product Development
Beyond just consolidating and simplifying workflow channels for enterprise teams, this internal communications tool ingests and sends email, has an integrated calendar, shares files, administers polls, geolocates, and enables image-based search throughout the platform. It also exposes a bot API allowing for inventive extensions to the application, similar to add-ons seen in modern chat applications.
Originally a proof-of-concept project, one of the more remarkable parts of the project is that the Untold team delivered a fully-functional technology tool without an initially-stated deliverable. Constant iteration and collaboration determined the scope over time. The finished product – available now with gated access in the Apple Store, Google Play, and online – is a powerful, intuitive application that is built on advanced elements of data security, 3D rendering and animation, and CI capabilities.
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